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How can I track my order?
Once your order has shipped, you will receive a tracking number.
How long will it take to receive my order?
I do my best to process and ship all orders within 2-3 business days. Typically it takes less than a week to receive your order once it has been shipped.
Do you ship internationally?
I only ship within the United States of America.
Do you offer bulk order discounts?
Yes! I love bulk orders! If you are interested in purchasing a large quantity of personalized photo magnets, such as, business advertising or gift shop merchandise, please contact us at hello@darlingdesignsbysteph.com for more information on pricing and available options.
What is your return policy?
I take pride in the quality of my products. If you receive a defective item or if there is an error with your order, please contact me within 14 days of receipt for assistance. I will work with you to resolve the issue and make sure you are well taken care of.
How can I contact customer support?
You can reach our customer support through the contact form on my website or by emailing me directly at hello@darlingdesignsbysteph.com. I strive to respond to all inquiries within 24 to 48 hours to ensure you receive the assistance you need in a timely manner.